What should I do if I forgot my password?

If you forgot your password, you can reset it and create a new one. To do it, follow the instructions below.

On the App

  1. Open Hornet and tap Log in.
  2. On the login screen, tap Forgot Password.
  3. Enter the email associated with your account.
  4. Tap Reset to confirm.
  5. Check your inbox for the password reset email and follow the link.

On the Web

  1. Go to hornet.com and click Log in.
  2. Below the login fields on the right side, click Forgot Password?
  3. Enter the email associated with your account.
  4. Click Reset.
  5. Check your inbox for the password reset email and follow the link.

Still need help? Email us at feedback@hornet.com. Please include your username so we can find your account faster. It appears on your profile page, at the top center of the screen, and begins with the “@” symbol.

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